In some circumstances, we may be able to ship you samples. Call us at 707-543-1210 to talk it over. If samples are not an option, anything you order is returnable for a full refund.

Yes we do! All you need to do is place the items you would like to order into your cart and proceed through the checkout process. Your shipping options and rates will show prior to you finalizing your order. Please note, our shipping charges do not include any duties, taxes or fees that your country may charge to import the item(s). If the shipping cost seems high, let us know - we may be able to find a cheaper ship method than the site's default.

YES! Please visit our showroom and demonstration lab at our main production facility in Petaluma! We're located at 1324 Rand Street, Unit A, Petaluma, CA 94954 and are open M-F, 8AM till 4:00PM. 

If we receive your order (that does not include imprinting) by 2:00 PM Pacific Mon-Thu, it will ship the same day. If your order includes imprinting, it will take a bit longer depending on which type of imprinting you've requested. Laser etched and color imprinted orders ship within three business days, while debossing orders ship within five, and metal stamped orders within seven. If you need a faster turnaround, choose our Expedited Service and we'll ship laser and color jobs in one day, debossing in three days and metal stamping in five.

Our default carrier is UPS but we can ship with FedEx or other carriers as required.

Yep. Basically everything is guaranteed to last as long as you do, provided that you take care of it. If it fails, give us a ring and we'll replace it for you. See more about this in our returns policy.